Company / About us

Your Experienced IT Partner

We’ve seen it all, so you don’t have to. Founded in 1993, we are here to keep you in the black.

Two coworkers working together on a client project
Two BlackInk IT team members responding to client emails.
We are set apart

Blackink IT has been rooted in Indy since 1993. Since then, caring for customers and their technology has been our cornerstone.

People are at the core of what we do; it’s how we’re able to provide best-in-class Managed IT operations for small to medium enterprises.

Our goal is to keep your business in the black.

Vision

Be the most compassionate and referred solution provider, serving small to medium sized businesses with an enterprise mindset not only in Indiana, but around the United States.

Mission

Keep you and your organization safe and productive.

It’s in the numbers
99.3%
Customer satisfaction rate
500k+
Tickets resolved
27
Years in business
7.9 years
Average client relationship
Our office

Located right above Provider Coffee, our HQ on 16th Street in Indianapolis is the perfect spot for our high-quality team. Check out this video for a quick tour.

Two BlackInk IT team members responding to client emails.
We take pride in
our people

We want the ‘dreaded call to IT’ to be one that you feel confident your problem will get resolved. Our team knows you by name, develops the team like it’s your own, and has you and your organization’s best interest in mind.

Meet the team
Our Octopus

Bubbles is a perfect representation of who is Blackink IT. With eight arms, Bubbles shows how it takes more than one skill and talent to keep you safe and productive. He demonstrates the daily juggle of balancing IT operations, security, and the growing project list. It takes a team to do the job right—which is exactly what we bring to the table.

On top of that - the octopus is one of the most intelligent creatures on the planet. Beyond it’s ability to solve problems at an extremely heightened ability, it can also blend into it’s surroundings, causing it to be a seamless part of the environment.

We handle all your technology needs, develop your team, and seamlessly keep your business in the black.