Psychological and Technological Safety in a Rapid Digital Transformation

Technology is forever changing our world, so how can we stay protected from constant and new cyber threats?

Take a moment to think about the first cell phone you ever owned. Chances are that you used it primarily to make phone calls. Now think about your current phone. You probably use it more like a computer than a phone. Searching the web, looking at apps, taking pictures, checking your emails. This would be an example of digital transformation. The advancement of a technology tool evolving from its original form to its current adaptation.

In our webinar, How to Create a “Safe” Culture, our panelists discussed the top three things to consider when thinking about digital transformation and how it impacts your business. They explored this topic as it relates to cyber security from two perspectives: an executive/leadership perspective and a technological tools perspective.

As an executive/leader, your goal as a business is to be profitable. To help your margin, you employ the best people and use the best tools. In today’s world, technology is an ever-present, valuable, and necessary tool. As with most things, technology comes with its weaknesses. Primarily, cyber threats like ransomware and email phishing schemes. Our panelists pointed out the below as the top three focus points an executive/leader should consider when approaching cyber security:

1.     Scalable- will the tool help your organization adapt easily to increased workloads or market demands.

2.     Affordable- what are the costs associated with these tools or protocols and is this feasible for your organization. In the webinar, our panelists discuss the potential costs of educating your staff verses the price of a ransomware attack.

3.     Make us better- do these newtools/protocols make your organization better as a whole?  

Once you have implemented a tool or process on how your company addresses cyber threats, you should next consider how it’s working in your organization. Below are the top three key points to consider when analyzing your current cyber security protocols.

1.     Internal and external IT Communication:this relates to your internal IT department and any external IT management company you have hired. There needs to be a clear and open understanding and accountability when implementing these protocols between internal and external IT support.

2.     Will our people understand WHY we’re doing it?:your employees are your first line of defense. It’s important that your training doesn’t just show how to detect threats but also WHY it’s important.They can’t care about something they know little to nothing about. Give your employee context with the content.

3.     Mobility: your cyber security plans and protocols need to be as mobile as your organization. If you have employees moving all around, they should have the tools available to maintain IT security away from your physical building (especially in a hybrid remote workforce).


If you would like to hear more about what our panelists discussed or if you want to learn a little more about creating a safe cyber culture at your organization, click on the link above!