Experienced Leadership
BlackInk applies a broad range of technical expertise, industry certifications and functional skills to developing IT solutions for our clients. Our leadership, technical support team and customer service specialists have a collective 50 years of experience delivering outsourced IT services for small to mid-sized Indiana businesses.

• Infrastructure/Network Management Team: Our network engineers are experienced in designing, implementing and managing networks and technology infrastructures from the ground-up. They provide ongoing maintenance and performance monitoring to ensure our clients’ systems are operating optimally at all times.
• Desktop Technical Support Team: Our technical support team provides onsite and remote technical assistance and user training. In addition to technical support, our technicians are responsible for setting-up, maintaining and upgrading our clients’ hardware and software.
• Customer Service Team: Our responsive customer support specialists assist our clients with non-technical issues such as billing or general account inquires.